At Daribo, we are committed to ensuring our customers have a seamless experience with their food processing equipment. All machines come with a one-year warranty. During this period, if any issues arise, simply contact us with a video of the problem, and our after-sales engineers will diagnose the issue. You can expect a detailed response within 24 hours. For minor issues, we provide clear guidance to help you resolve them quickly and efficiently.
For any damaged parts within the warranty period, we will ship replacements free of charge, excluding consumable items such as blades and conveyor belts. Beyond the warranty, customers can still access our reliable after-sales support, with parts available at a reasonable cost. No matter how long you’ve had your meat, fruit or vegetable processing equipment, our team is always ready to assist you with any questions or concerns to ensure smooth operations.
We understand that every client has unique needs, and we are dedicated to providing flexible customization options to ensure our food processing machines are perfectly aligned with your specific requirements:
- OEM services are available for bulk orders, allowing us to add your logo to the equipment to reflect your brand.
- Our food processing machines can be adjusted to match the voltage standards of different countries, including tailored engines and electrical components.
- Dimensions such as height, length, or width can be modified to fit your production line or workspace.
- Specific machine parts can be adjusted to ensure compatibility with your factory environment.
- Additional functionalities can be added based on your operational needs, enhancing the meat, vegetables or dairy processing machines’ performance.
- Preferred components or specific brands for certain parts can be incorporated based on customer requests.
